About Us

Melaka ICT Holdings Sdn. Bhd. (MICTH), established in 2003, is a wholly owned Government-Linked Company (GLC) under the State Government of Melaka, leading the development of digital connectivity and telecommunication infrastructure across the state. As a licensed Network Facilities Provider (NFP), MICTH plays a pivotal role in building and operating infrastructure that enables seamless mobile and fixed connectivity, supporting both public and private sector requirements.

Beyond infrastructure, MICTH delivers a comprehensive range of ICT solutions and serves as the appointed Smart City implementation agency, driving Melaka’s digital transformation agenda under the Smart Melaka Blueprint 2035. Through strategic collaborations with federal agencies, local authorities, and major telecommunication providers, the company continues to expand connectivity, enhance service delivery, and drive innovation across key sectors.

Guided by its vision of empowering people through online communication, MICTH remains committed to delivering high-quality, reliable, and future-ready digital solutions. The company emphasises sustainable growth, operational excellence, and strong governance, while advancing initiatives in smart technologies, artificial intelligence, and next-generation networks to ensure inclusive digital access and long-term socio-economic impact for the state of Melaka.

Vision

Empowering people through online communication

Mission

Profitable growth through superior ICT products and services

Quality Policy MICTH

MICTH is commited to delivering innovative and value-added ICT and telecommunications services to achieve customer satisfaction.

We ensure compliance with relevant requirements, including ISO 9001:2015, customer needs, and the guidelines set by the Melaka State Government for telecommunication tower construction.

In line with technological advancements, MICTH continuosly improves the effectiveness ofits quality management system. This quality policy serves as the framework for establishing quality services.

Core Values

MICTH’s core values are anchored in quality, leadership, customer satisfaction, and integrity, guiding the organisation in delivering excellence and continuous improvement while adapting to evolving technological demands. The company emphasises strong leadership driven by competence, creativity, and teamwork, alongside a steadfast commitment to meeting customer needs and expectations. Upholding the highest standards of accountability, honesty, and fairness, MICTH ensures that all operations are conducted with integrity, forming a trusted foundation for sustainable growth and long-term value creation.

Quality

Delivering excellence, strive for continuous improvement and respond vigorously of changes

Leadership

Lead through our competence, creativity and teamwork

Satisfaction

Dedicated to meet and satisfy customer needs

Integrity

Accountable for the highest standards of behavior, including honesty and fairness in all aspects of work

Certificates

ISO 9001 : 2015

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ISO 37001 : 2016

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